MANAGED TECHNOLOGY

Optimize your technical operations so you can focus on what you do best.

 

COLLABORATION | SUPPORT | HOSTING & SERVER SUPPORT | SECURITY BACKUPS & DISASTER RECOVERY | HOSTED VOIP PHONE SOLUTIONS


Collaboration


Collaboration is the essence of organizational effectiveness. SeedSpark helps business leaders champion communication, teamwork, and documentation by bringing you solutions such as Actively Syncing Hosted Exchange Email, Cloud Enabled Secure File Sharing, and systems of record like Enterprise Resource Programs (ERP) and Customer Relationship Management (CRM) software.

Support


If time is money, then your business doesn’t have time to slow down for IT obstacles. Locally-based (Charlotte & Columbia) outsourced IT Support Desks give you access to friendly technicians who know your business well at a fraction of the cost of full time, in house resources. Our team focuses on proactive and preventative maintenance through Device Management Agents and Anti-Virus protection. When issues or questions arise, we take pride in our quick response times. Our technicians support desktops, laptops, mobile devices, servers, virtual servers, networks, and an array of software like Microsoft Office and QuickBooks.


Hosting & Server Support


Centralizing important data, software, platforms, and user controls is an important step in driving efficiency as your business grows. Virtualization of server space has made this process more cost effective. The SeedSpark team helps companies like yours configure and manage private cloud (on-premise server support and maintenance) as well as hybrid-cloud (off-premise but dedicated server support and maintenance) environments. Both security and server uptime are of utmost importance in our mission to be a premier managed hosting provider for the Carolinas and beyond.

Security


Your intellectual property and customer records are essential factors in your business’s valuation. Losing key data is not an option and we understand that. SeedSpark engineers and coaches security throughout the organization. Our offerings include managed network security, server protection, managed anti-virus and malware protection, web protection, Spam filtering, and high level encryption standards available for data at rest and data in transit.

Backups & Disaster Recovery


Every business should have a comprehensive disaster recovery plan for data and technology assets. This can be a daunting and tedious task if you haven’t done it before, but whatever you do, DON’T WAIT. SeedSpark’s team of experts wants to gain understanding of your business and how it would operate in the event of a disaster. We don’t just plan; we implement cost-effective solutions for desktop and on- or off-site server backup, using off-site or remote backup technology, and for web based applications that work anywhere from any device regardless of the status of your office space or main device.


Hosted VoIP Phone Solutions


Cut your business phone bills by as much as 50% while adding enterprise-grade functionality and improving reliability. You may not need your phone company anymore. With your phone system hosted in the cloud, you can eliminate hardware and upgrade costs aside from the handsets themselves. Our hosted Voice over IP (VoIP) offering affords you professional auto attendants, transferring to extensions, ringing paths, conference calls, and even some features your old system may not be capable of, like “call-scape” for monitoring calls by different resources and an extension to ring to your virtual mobile line.



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MANAGED TECHNOLOGY & SUPPORT | WEBSITE & APPLICATION DEVELOPMENT | DIGITAL MARKETING | RFID OPERATIONS